FDIC Cert #34444 · Malvern, Pennsylvania · Est. 1997

Customers Bank - FDIC Bank Health Profile

One of the largest FDIC-insured institutions in the country, drawn straight from its quarterly Call Report to BankFind Suite.

Compiled from official public sources by the publisher.
$24.9B
Total assets
A
Health grade · Excellent
1.01%
Return on assets
13.3%
Tier 1 capital

Data updated July 2026

The verdict

Customers Bank earns a PlainBankData health grade of A (90/100), with well-capitalized at 13.25% Tier 1, profitable at 1.01% ROA, efficient (48% cost ratio).

#88
largest of 4,313 FDIC banks by assets
98th
percentile by asset size, nationally
13.25%
Tier 1 ratio - above the 10% well-capitalized line
43rd
percentile for profitability (ROA), nationally

This grade is PlainBankData's own interpretation of the bank's Call Report, not an FDIC rating, deposits here stay federally insured to $250,000 per depositor, per category, regardless of grade.

FDIC Call Report plate

Cert 34444 · PA A · 90/100

GRADE-A · UPPER-Q · PHOTO-FINISH · TIER1-WELL · TEXAS-CLEAN · ROA-PAR · SIZE-LARGE · BOOK-FULL

  • GRADE-A A (90/100)
  • UPPER-Q #782/4307
  • PHOTO-FINISH Crown Bank · NJ
  • TIER1-WELL 13.3% Tier 1
  • TEXAS-CLEAN 2.1% Texas
  • ROA-PAR 1.01% ROA
  • SIZE-LARGE $10–100B
  • BOOK-FULL 9/9 fields

Nearest health peer outside Pennsylvania: Crown Bank, NJ (±0 health pts)

Instrument codes from this bank’s FDIC Call Report sheet: grade band, health peer rank, photo-finish gap, Tier 1, Texas Ratio, ROA, size band, and book completeness. Not an official FDIC rating.

Health-score neighbourhood around Customers Bank

Lowest and highest poles plus nearest scored peers outside Pennsylvania, not a full FDIC corpus board reprint.

Morgan Stanley Bank,… · UT ·…100/100American Business Bank · CA …90/100Crown Bank · NJ · near90/100Customers Bank · PA · this b…90/100FinWise Bank · UT · near90/100Raymond James Bank · FL · ne…90/100Tioga-Franklin Savin… · PA ·…0/100
PlainBankData health composite · neighbourhood around Customers Bank · July 2026

Call Report read for Customers Bank in a high-failure state

Customers Bank (FDIC Cert #34444) carries a PlainBankData health grade of A at 90/100, built only from this bank's own Call Report Tier 1 capital, ROA, Texas Ratio, and efficiency inputs. On the scored corpus it sits at health rank #782 of 4,307. Tier 1 capital prints at 13.25%, clearing the 10% well-capitalized line. The Texas Ratio is 2.06%, inside the sub-50% band analysts treat as healthy. Return on assets is 1.01%. Balance-sheet scale is $24.9B, 88th of 4,313 FDIC-insured banks by assets. The nearest cross-state health peer is Crown Bank (NJ), tied on the composite. These are instrument codes from the Call Report sheet, not an official FDIC CAMELS rating, and insured deposits stay protected to $250,000 per depositor per ownership category regardless of grade. Compare the plate stamps against the score breakdown and the health-score neighbourhood before treating any single ratio as decisive.

State failure history around Customers Bank

11 FAILURE resolutions in Pennsylvania since 2000, heavy vs the state corpus

Customers Bank sits in one of the heavier post-2000 FAILURE states (11 resolutions; latest year 2024). The list below is state history from the Failed Bank List, not a claim about Customers Bank's current Call Report.

  • REPUBLIC BANK PHILADELPHIA, PA 2024 → FULTON BANK, NATIONAL ASSOCIATION
  • FIRST CORNERSTONE BANK KING OF PRUSSIA, PA 2016 → FIRST-CITIZENS BANK & TRUST COMPANY
  • VANTAGE POINT BANK HORSHAM, PA 2014 → FIRST CHOICE BANK

Source: FDIC Failed Bank List (resolution_type=FAILURE only; ASSISTANCE excluded). See the depositor failures guide and Pennsylvania banks.

How Customers Bank's 90/100 score adds up

Each factor is scored from this bank's own FDIC Call Report figures, then summed to the composite health score.

0/100100/100National avg77/10090/100
Customers Bank's composite health score
Tier 1 Capital Ratio (13.25%) 35/40
Return on Assets (ROA) (1.01%) 20/25
Texas Ratio (2.06%) 20/20
Efficiency Ratio (48.22%) 15/15

90 of 100 points earned across four weighted factors. See our methodology for the full scoring formula.

Balance sheet at a glance

Total Assets

$24.9B

Total balance-sheet footings

Total Deposits

$21.0B

Customer-funded liabilities

Net Loans

$16.6B

Outstanding loan book

Net Income

$235M

Bottom-line earnings

Capital adequacy vs federal thresholds

0% 3% 6% 9% 12% 15% CET1 (≥6.5% req.) Tier 1 (≥8.0% req.) Total (≥10.0% req.) 11.85% 13.25% 14.65%
Basel III capital ratios - Customers Bank

Where Customers Bank ranks

Every one of the 4,307 FDIC-insured banks with a computed health score, bucketed by score. Customers Bank's score of 90/100 falls in the highlighted band.

Customers Bank: health score vs. every FDIC-insured bank

0-100 composite health score, FDIC Call Reports

90 Top 18% higher than 82% of 4,307 FDIC-insured banks

0–10: 3 FDIC-insured banks (0%). Below this entry. 10–20: 6 FDIC-insured banks (0%). Below this entry. 20–30: 26 FDIC-insured banks (1%). Below this entry. 30–40: 36 FDIC-insured banks (1%). Below this entry. 40–50: 98 FDIC-insured banks (2%). Below this entry. 50–60: 279 FDIC-insured banks (6%). Below this entry. 60–70: 777 FDIC-insured banks (18%). Below this entry. 70–80: 1,030 FDIC-insured banks (24%). Below this entry. 80–90: 1,237 FDIC-insured banks (29%). Below this entry. 90–100: 815 FDIC-insured banks (19%). This entry sits in this band. Customers Bank 0 100 every FDIC-insured bank with a health score, bucketed by value

Each bar is a band; taller bars hold more FDIC-insured banks. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source FDIC Call Reports · July 2026

Customers Bank's size among FDIC-insured banks

Every one of the 4,307 FDIC-insured banks with reported assets, bucketed by total-asset scale (note the buckets are powers of 10, most banks cluster in the $100M-$1B range). Customers Bank's $24.9B falls in the highlighted band.

Capital & credit buffers at Customers Bank

Tier 1 capital ratio
Well-capitalized 10%

13.25% of risk-weighted assets - above the federal "well-capitalized" threshold of 10%.

Tier 1 Capital Ratio
13.25%
Texas Ratio
2.06%
Equity Capital
$2.2B

What these ratios mean →

Earnings posture at Customers Bank

Return on Assets (ROA)
43rd percentile nationally
1.01%
Return on Equity (ROE)
11.95%
Efficiency Ratio
48.22%

What these mean →

Income & expense at Customers Bank

$1.4B
Interest Income
$125M
Non-Interest Income
$425M
Non-Interest Expense

Asset quality, Texas Ratio detail

The Texas Ratio compares troubled assets to the capital available to absorb losses. Customers Bank reports a Texas Ratio of 2.06% - comfortably in the healthy band; non-performing loans are a small fraction of the bank’s loss-absorbing capital.

Texas Ratio
Caution 50%

2.06% - lower is safer; 100% is the level at which troubled assets equal loss-absorbing capital.

FDIC Failed Bank List → View Customers Bank on FDIC BankFind →

Top banks in Pennsylvania by total assets

Largest banks headquartered in Pennsylvania
  1. 1
    First National Bank of Pennsylvania $50.0B

    Greenville, PA · Grade A

  2. 2
    Fulton Bank $32.0B

    Lancaster, PA · Grade A

  3. 3
    BNY Mellon $31.3B

    Pittsburgh, PA · Grade B

  4. 4
    Customers Bank $24.9B

    Malvern, PA · Grade A

  5. 5
    TriState Capital Bank $23.3B

    Pittsburgh, PA · Grade A

Top 5 banks in Pennsylvania ranked by total assets · FDIC Call Report Q4 2025.

National size peers: banks closest to Customers Bank by assets

Customers Bank is closely matched in total assets by Rockland Trust Company, Provident Bank, Simmons Bank, Ameriprise Bank, FSB across 6 states -- its real national peer set, not just banks sharing a home state. Within that asset-matched cohort, the average ROA is 1.04%, versus Customers Bank's own 1.01%; the average efficiency ratio is 45.91%, versus 48.22% here; and average Tier 1 capital sits at 16.24%, versus 13.25% at Customers Bank. At this asset scale, banks are best benchmarked against one another by balance-sheet composition and capital discipline, not by shared geography.

At $24.9B in assets, Customers Bank has crossed the $10 billion threshold at which the CFPB takes over direct supervision for consumer-protection compliance under Dodd-Frank Act Section 1025, rather than leaving that oversight solely to the bank's primary prudential regulator.

Closest banks to Customers Bank nationally by total assets
  1. 1
    Rockland Trust Company $24.9B

    Rockland, MA · Grade A

  2. 2
    Provident Bank $24.9B

    Jersey City, NJ · Grade A

  3. 3
    Simmons Bank $24.5B

    Pine Bluff, AR · Grade C

  4. 4
    Ameriprise Bank, FSB $25.3B

    Minneapolis, MN · Grade A

  5. 5
    Cathay Bank $24.2B

    Los Angeles, CA · Grade A

  6. 6
    Bank of Hawaii $24.1B

    Honolulu, HI · Grade B

Six FDIC-insured banks nearest in total assets nationwide, regardless of state.

Head-to-head against the six closest national size peers, same FDIC Call Report vintage.
BankStateAssetsROAEfficiencyTier 1
Customers Bank (this bank) PA $24.9B 1.01% 48.22% 13.25%
Rockland Trust Company MA $24.9B 1.03% 58.01% 14.51%
Provident Bank NJ $24.9B 1.28% 46.51% 12.15%
Simmons Bank AR $24.5B -1.40% 57.93% 10.56%
Ameriprise Bank, FSB MN $25.3B 3.08% 9.87% 32.63%
Cathay Bank CA $24.2B 1.38% 43.01% 13.73%
Bank of Hawaii HI $24.1B 0.87% 60.14% 13.89%

Nationwide banks with similar total assets

Nearest other-state banks with ≥$10M assets ($24.9B here), outside Pennsylvania so the neighborhood is not state containment.

Rockland Trust Company $24.9B · MA Provident Bank $24.9B · NJ Simmons Bank $24.5B · AR Ameriprise Bank, FSB $25.3B · MN

Source: FDIC BankFind Suite, Call Report (FFIEC 031/041) Customers Bank (FDIC Cert #34444) - Tier 1 capital ratio, total assets, deposits, ROA/ROE · 2025 FDIC Call Reports filed quarterly; latest publicly-available vintage shown. Health grades are PlainBankData's interpretation of regulatory filings and are not official FDIC ratings.

Customers Bank Call Report profile · FDIC Failed Bank List · Pennsylvania FAILURE history · Informational only, not financial advice; consult a licensed professional before acting. See the disclaimer and methodology.

Other banks in Pennsylvania

All Pennsylvania banks →
BankAssetsGradeROA
First National Bank of PennsylvaniaGreenville $50.0B A 1.29%
Fulton Bank, National AssociationLancaster $32.0B A 1.33%
BNY Mellon, National AssociationPittsburgh $31.3B B 0.94%
TriState Capital BankPittsburgh $23.3B A 0.78%
Northwest BankWarren $16.8B B 0.92%
Dollar Bank, Federal Savings BankPittsburgh $12.5B B 0.53%
First Commonwealth BankIndiana $12.3B B 1.33%
S&T BankIndiana $9.9B A 1.43%